Return eligibility
You may request a return if:
The product is unused, unworn, and in original condition
The product is returned with original packaging, tags, and invoice
- The return request is made within [7/10/15] days of delivery
Last updated: 19 Sept 2026
Welcome to kidelia Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
Damaged or incorrect products
If you receive:
A damaged product
- A wrong item
Please contact us within 48 hours of delivery with photos/videos. We will arrange a replacement or refund.
Refund Policy
Refunds are processed after inspection of returned item
Refund will be issued to the original payment method
- Processing time: 5-10 business days
Exchange Policy
- Exchanges are allowed based on product availability
- Only for unused items within return window
For shipping queries, contact us:
E-mail: info@example.com