Order Cancellation
- Orders can be cancelled before shipment only
- Once the order is shipped, cancellation is not possible
Last updated: 19 Sept 2026
Welcome to kidelia we understand that sometimes orders need to be cancelled. Please read our policy below.
Refund for cancelled orders
If cancelled successfully, full refund will be issued
- Refund will be processed to original payment method within 5-7 business days
Store Initiated Cancellation
We reserve the right to cancel orders due to:
- Stock unavailability
- Payment issues
- Pricing errors
- Suspected fraudulent activity
If cancelled by us, a full refund will be issued.
For assistance, contact us at:
E-mail: info@example.com